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Shipping Policy

Last Updated: March 18, 2025

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At Revel Life Force Beverages, we’re excited to bring our premium jun kombucha and natural hydration beverages to your doorstep! This Shipping Policy outlines how we process, ship, and deliver your online orders. Please read it carefully before placing an order on our website revel365.com.

1. Shipping Destinations

We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time. Orders can also be picked up in person at our kombucha bar in Ojai, California, if you select the local pickup option at checkout.

2. Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. We strive to offer competitive rates and may provide:

  • Standard Shipping: Varies by order.

  • Expedited Shipping: Available for an additional fee (details at checkout).

  • Local pickup at our Ojai location is free of charge.

3. Order Processing Time

  • Orders are typically processed within 2-5 business days (Monday through Friday, excluding holidays).

  • Once your order is processed, you’ll receive a confirmation email with tracking information (if applicable).

  • During peak seasons or promotional periods, processing may take slightly longer—thank you for your patience!

4. Shipping Times

Estimated delivery times depend on your location and chosen shipping method:

  • Standard Shipping: 3-7 business days.

  • Expedited Shipping: 1-3 business days.

  • These are estimates only and may vary due to carrier delays, weather, or other unforeseen circumstances. We’re not responsible for delays outside our control.

5. Shipping Carriers

We partner with reliable carriers such as USPS, UPS, or FedEx to deliver your order. The carrier will be specified in your confirmation email.

6. Order Tracking

Once your order ships, you’ll receive a tracking number via email. Use this to monitor your package’s progress. If you don’t receive tracking details within 3 business days of your order, contact us at [insert email].

7. Shipping Restrictions

  • Due to the perishable nature of our jun kombucha, we may restrict shipping during extreme weather conditions (e.g., high heat) to ensure product quality.

  • We cannot ship to P.O. boxes or APO/FPO addresses at this time.

8. Delivery Issues

  • Incorrect Address: Please double-check your shipping address at checkout. We’re not responsible for delays or lost packages due to incorrect or incomplete addresses.

  • Lost or Damaged Shipments: If your order is lost or arrives damaged, contact us within 7 days of the expected delivery date at [insert email or phone]. We’ll work with you and the carrier to resolve the issue.

  • Undeliverable Packages: If a package is returned to us due to an invalid address or failed delivery attempts, we’ll reach out to you. Reshipping fees may apply.

9. Local Pickup

If you choose local pickup at our Ojai kombucha bar:

  • Orders are available for pickup within 1-2 business days of placement.

  • Bring your order confirmation email and a valid ID.

  • Pickup hours: [Insert hours, e.g., Monday-Saturday, 10 AM - 6 PM].

  • Unclaimed orders will be held for 7 days before being canceled and refunded (minus any processing fees).

10. Contact Us

Questions about shipping? Reach out to us:​

  • Phone: 805-272-0028

  • Address: Revel Life Force Beverages, 307 E Matilija St. Suite C, Ojai, CA

We’re committed to getting your Revel Life Force Beverages to you fresh and fast—thank you for choosing us!

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